Legal policy

Life & Soft, a SeqOne company
Société par actions simplifiée
Capital Social : 400 000 €
Siège : 22 Rue Durand, 34000, Montpellier
RCS de Montpellier SIREN : 790 422 331
Numéro individuel d’identification fiscale numéro de TVA intracommunautaire : FR58790422331

E-Mail : contact@lifeandsoft.com
Mobile : +33 (0)6 19 53 89 27

Hébergeur : Noostance, société domiciliée au 46 Place Jules Ferry, 92120 Montrouge et inscrite au RCS de Nanterre numéro B 824 237 523

This document governs the use of the Life and Soft website, the purpose of which is to present the Services and Solutions offered by the company, as well as news content.

We make every effort to ensure that the information provided on the site is accurate and up-to-date, although such information may be erroneous.

Our site may contain links to third-party websites or services that are not owned or controlled by Life and Soft. The company cannot therefore be held responsible for the content or services of the web pages relating to these links, nor for any damage caused or supposed to be caused by them.

In addition, we accept no liability whatsoever in the event of temporary inaccessibility of the website due to maintenance or technical problems beyond our control.

We also inform you that all information available on the site is the property of the publisher and is protected by intellectual property rights, in particular copyright.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time.

Contact

If you have any questions about these terms, please contact us.

Who we are and how to contact us ?

Life and Soft is a company which offers bioinformatic, informatic and sequencing services in life sciences registered in France under the number 790 422 331.

Our offices are located at the Bio Parc – Vallée Sud, 28 Rue de la Redoute, 92260, Fontenay-aux-Roses.

You can contact our Data Protection Officer by email to dpo@lifeandsoft.com or by post to the below address :

Bio Parc – Vallée Sud
Life and Soft – DPO
28 Rue de la Redoute
92260, Fontenay-aux-Roses

What types of personal data we collect ?

Life and Soft collects the following data :

– Personal identification information : First name, last name, email address, phone number.
– Data relating to your organization.
– Data relating to your browsing on our site (IP address, logs…).
– Data relating to your application (resume, cover letter, etc…).

How and why we collect personal data ?

Personal data means any information about an individual from which that person can be identified.

You directly provide Life and Soft with most of the data we collect for one of the following reasons:

– You have answered a contact form on our website.
– You have sent us a commercial solicitation.
– You gave us your contact details at an event where we met.
– You have consulted our website, accepted cookies.
– You are a Life and Soft customer or partner.
– You have sent us a job application.

We may also receive personal data indirectly from third parties or partners.

Under the General Data Protection Regulation (GDPR), the legal bases on which we process this information are as follows:

1. a) Your consent (you can withdraw your consent at any time).
2. b) We have a contractual obligation.
3. c) We have a legal obligation.
4. d) We have a legitimate interest.

What we do with the personal data we process ?

We use the data collected for the following purposes:

– To carry out commercial prospecting operations based on our legitimate interest in promoting our business to a professional audience.
– To provide services on the basis of our contracts.
– Respond to your requests for information and contact on our site on the basis of our legitimate interest in communicating with our visitors and prospects.
– To highlight partnership information on our home page and in our marketing initiatives on the basis of the partnership contract.
– To improve and ensure the security of our site, always on the basis of our legitimate interest in protecting our website from possible computer attacks.
-To respond to your application for a job on the basis of pre-contractual measures.

We may share this information with third-party companies and external service providers bound by contract to perform services.

On this site, we use the hCaptcha security service provided by Intuition Machines, Inc. a Delaware corporation (“IMI”). hCaptcha is used to check whether the submission of a contact form meets our security requirements. To do this, hCaptcha analyzes, for example, your IP address, the length of time you have been on the website, or your mouse movements.
For further information, please consult privacy policy : https://www.hcaptcha.com/privacy

Google Analytics 4 is also installed on this site. This is a web analysis service provided by Google LLC, after obtaining the user’s consent. This tool enables us to compile statistics on traffic and the volume of visits to the website, so that we can understand how you use our site and improve its design and functionality.
For further information, please consult the following link : https://support.google.com/analytics/answer/6004245#

In all cases, we make every effort to select our subcontractors (and their subsequent subcontractors) carefully in order to obtain the maximum guarantees regarding compliance with data protection rules.

How do we store your data?

We store your personal data for as long as is necessary to achieve the above-mentioned purposes.

Your information is stored securely on servers located within the European Union, and will be kept for the duration of our commercial relationship, with 5 years in intermediate storage for reasons of legal prescription.

Unless you object, we will keep your data for canvassing purposes for 3 years from the date of your last contact or the end of the contractual relationship, as the case may be.

At the end of these retention periods, personal data will be deleted or made anonymous.

Data collected by the hCpatcha and Google Analytics services are stored in the United States.

These further processors are on the “Data Privacy Framework” list, so transfers can take place via the adequacy decision.

Your data rights

Under data protection regulations, you have the right to access, rectify, delete, limit and, where applicable, object to the use of your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email to dpo@lifeandsoft.com

Or write to us :

Bio Parc – Vallée Sud
Life and Soft – DPO
28 Rue de la Redoute
92260, Fontenay-aux-Roses

How to lodge a complaint to the CNIL

If you fell, after having contacted us, that your rights regarding your data are not respected, you have the right to lodge a complaint with the CNIL at Service des Plaintes – 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07, France

Effective date

This version of the personal data policy came into force on 15/11/2024.

Cookies

A cookie is a small file stored by a server on a user’s terminal (computer, telephone, etc.) and associated with a web domain (i.e. in most cases, with all the pages of a single website).  This file is automatically sent back when subsequent contacts are made with the same domain.

For more details: https://www.cnil.fr/fr/definition/cookie

On this website, technical and anti-spam cookies as well as audience measurement cookies may be used.

Technical cookies enable the site to function optimally. You can block them using your browser settings, but your experience of the site may be degraded.

The technical cookies used on our site are :

“axeptio_all_vendors”, kept for 12 months, contains a list of all cookies declared in the Axeptio widget.

“axeptio_authorized_vendors”, stored for 12 months, contains a list of cookies accepted by the visitor.

“axeptio_cookies”, stored for 12 months, contains all information relating to the visitor’s consent, such as the date, their unique anonymous identifier and whether or not they have already given their consent.

The “Pll_language” cookie, stored for 12 months, is used to save the website version (FR/EN) for your next visit.

The optional cookie “__cflb”, used by api2.hcaptcha.com for strictly necessary technical purposes (load balancing, routing) is kept for 30 minutes.

With regard to audience measurement, the following optional cookies may be used by Google Analytics 4 :

“_ga”, kept for 13 months, is used to distinguish users.

“_ga_<container-id>”, kept for 13 months, contains a unique identifier used by Google Analytics 4 to determine that two distinct visits belong to the same user during browsing sessions.